Direct your VoIP callers to where they need to be without having to dedicate the time to do it
At Onhold Studio™, we provide audio for businesses that require call menu option messages for their VoIP system. We can create customised call menu options for you and format so they work seemlessly on your VoIP phones.
Does my VoIP system need call menu options?
Many businesses using VoIP, can easily link multiple departments or various offices nationally or even internationally. Often a secretary or receptionist will have to manually forward or point callers in the right direction. This can not only be very time-consuming and take up a lot of valuable resources, it can also cause a lot of problems.
It’s time to deal with these kinds of issues and with VoIP call menu options implemented you quite easily can!
How do I get call menu options onto my VoIP system?
Once we create the messages, you may have full access to your system or your system provider may. Either way the files can usually be dropped into the required location and made active.
With our understanding of VoIP systems, we can set up a call menu options system for you, no matter how big or small it needs to be. Perhaps you only need a few options that all call through to separate your calls appropriately, or maybe you need a call menu option message that leads to other call menu options, which leads through to another before the caller is put through to the relevant individual who can pick up the phone to talk to them.
We can create a any required menu of connections and redirections to ensure your VoIP system and call routing, meet your exact requirements.
What are VoIP call menu options?
“Please press 1 for sales. Press 2 for support. Press 3 for accounts…”
Does this sound familiar? This is what we call menu options or an auto attendant. With a message like this, you can give your callers a list of options specifically relevant to your business and your exact needs. Many VoIP systems give you endless possibilities for controlling where your callers go and when combined with bespoke messages they can prove to be a powerfultool. You can have your callers directed through to whichever department or location they need without having to unnecessarily deal with or manage the caller previously.
These guys are amazing! I don't leave a lot of reviews, but I just had to as the quality of service delivered from Onhold Studio goes beyond expectation. Great value and amazing service. Thanks again.
IT Infrastructure Manager
When planning our text you gave us guidance which has transpired to be accurate, and pricing was competitive. We are very happy with the system and will be happy to speak to any of your potential customers who are thinking of going ahead with a similar system.
The team at Onhold is very responsive and helpful and the quality of their recordings is really good. I think they offer a great value service.
Head of Retail Marketing & Communications
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!
Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
Great and efficient service from Onhold, highly recommend for their excellent voice call services.
great people to work with, friendly ,professional ,and a great price as well
Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs.
In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent.
With best wishes, Glenn.
OAKMOUNT AND PARTNERS LTD. EST 2009.
Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with.
GREAT SERVICE!!!! really pleased with these guys - will definitely use again.
Very easy and professional to work with, extremely responsive. Fabulous service from start to finish. Would highly recommend.
Have used OnHold Studio now a few times with excellent service.
Great competitive pricing, fast and helpful response from start to finish, and a fantastic end product that all our customers comment on when calling us. Highly Recommend.