Direct your callers to where they need to be without having to dedicate the time to do it
At Onhold Studio™, we cater for businesses that require call menu option messages. We can create and produce any and all customised call menu options for you.
Do I need call menu options?
Many businesses have multiple departments or various offices nationally or even internationally. Often a secretary or receptionist will have to manually forward or point callers in the right direction. This can not only be very time-consuming and take up a lot of valuable resources, it can also cause a lot of problems.
It’s time to deal with these kinds of issues and with call menu options implemented you quite easily can!
How do I put call menu options onto my telephone system?
Not only can we create these messages for you, but we can also implement them into your telephone system.
Using our knowledge and expertise, we can set up a call menu options system for you, no matter how big or small it needs to be. Perhaps you only need a few options that all call through to different departments, or maybe you need a call menu option message that leads to another call menu options, which leads through to another before the caller is put through to the relevant individual who can pick up the phone to talk to them.
We can create a whole spider’s web of connections and redirections to ensure your system meets your exact requirements.
What are call menu options?
“Please press 1 for sales. Press 2 for support. Press 3 for accounts…”
Would an automated telephone message such as this sound familiar? This is what we call menu options, auto attendant or IVR. With a message like this, you can give your callers a list of options specifically relevant to your business and your exact needs. You can have your callers directed through to whichever department or location they need without having to unnecessarily deal with or manage the caller previously.
We have been searching to find the right partner for sometime to help us with producing an on hold message for our phone system and also updating our website which it was sad to say was very much in the past.
Just wanted to say thank you for a really exceptional service from start to finish. It’s refreshing to work with a company who make it so easy, combined with an efficient and friendly team. Certainly appreciated!
Onhold Studio have gone the extra mile to ensure our on hold marketing marries with our brand. With little instruction, they have been able to suggest and craft the best way to market our brand. As a result, they have produced a product that we are proud of and our customers are enchanted by.
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
Great and efficient service from Onhold, highly recommend for their excellent voice call services.
great people to work with, friendly ,professional ,and a great price as well
Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs.
In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent.
With best wishes, Glenn.
OAKMOUNT AND PARTNERS LTD. EST 2009.
Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with.
GREAT SERVICE!!!! really pleased with these guys - will definitely use again.
Very easy and professional to work with, extremely responsive. Fabulous service from start to finish. Would highly recommend.
Have used OnHold Studio now a few times with excellent service.
Great competitive pricing, fast and helpful response from start to finish, and a fantastic end product that all our customers comment on when calling us. Highly Recommend.
Highly recommend, very happy with the recordings, quick and professional service
Google rating score: 4.9 of 5, based on 72 reviews.