Direct your callers to where they need to be without having to dedicate the time to do it
At Onhold Studio™, we cater for businesses that require call menu option messages. We can create and produce any and all customised call menu options for you.
Do I need call menu options?
Many businesses have multiple departments or various offices nationally or even internationally. Often a secretary or receptionist will have to manually forward or point callers in the right direction. This can not only be very time-consuming and take up a lot of valuable resources, it can also cause a lot of problems.
It’s time to deal with these kinds of issues and with call menu options implemented you quite easily can!
How do I put call menu options onto my telephone system?
Not only can we create these messages for you, but we can also implement them into your telephone system.
Using our knowledge and expertise, we can set up a call menu options system for you, no matter how big or small it needs to be. Perhaps you only need a few options that all call through to different departments, or maybe you need a call menu option message that leads to another call menu options, which leads through to another before the caller is put through to the relevant individual who can pick up the phone to talk to them.
We can create a whole spider’s web of connections and redirections to ensure your system meets your exact requirements.
What are call menu options?
“Please press 1 for sales. Press 2 for support. Press 3 for accounts…”
Would an automated telephone message such as this sound familiar? This is what we call menu options or an auto attendant. With a message like this, you can give your callers a list of options specifically relevant to your business and your exact needs. You can have your callers directed through to whichever department or location they need without having to unnecessarily deal with or manage the caller previously.
Just wanted to say thank you for a really exceptional service from start to finish. It’s refreshing to work with a company who make it so easy, combined with an efficient and friendly team. Certainly appreciated!
I just wanted to thank you and your team for your efficient and reliable service whilst setting up our telephone system. The message sounds fantastic and really gives us that professional, classy edge that we’ve always been looking for and the value for money was astounding.
Head of Franchising
Great communication, great product - the whole process was straightforward and the production great quality. Perfect!
UK Head of Marketing
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!