Direct your callers to where they need to be without having to dedicate the time to do it
At Onhold Studio™, we cater for businesses that require call menu option messages. We can create and produce any and all customised call menu options for you.
Do I need call menu options?
Many businesses have multiple departments or various offices nationally or even internationally. Often a secretary or receptionist will have to manually forward or point callers in the right direction. This can not only be very time-consuming and take up a lot of valuable resources, it can also cause a lot of problems.
It’s time to deal with these kinds of issues and with call menu options implemented you quite easily can!
What are call menu options?
“Please press 1 for sales. Press 2 for support. Press 3 for accounts…”
Would an automated telephone message such as this sound familiar? This is what we call menu options or an auto attendant. With a message like this, you can give your callers a list of options specifically relevant to your business and your exact needs. You can have your callers directed through to whichever department or location they need without having to unnecessarily deal with or manage the caller previously.
How do I put call menu options onto my telephone system?
Not only can we create these messages for you, but we can also implement them into your telephone system.
Using our knowledge and expertise, we can set up a call menu options system for you, no matter how big or small it needs to be. Perhaps you only need a few options that all call through to different departments, or maybe you need a call menu option message that leads to another call menu options, which leads through to another before the caller is put through to the relevant individual who can pick up the phone to talk to them.
We can create a whole spider’s web of connections and redirections to ensure your system meets your exact requirements.
Here you can listen to a few examples of call menu options we’ve produced for our clients.
Perhaps you only need a few options that all call through to different departments, or maybe you need a call menu option message that leads to another call menu options, which leads through to another before the caller is put through to the relevant individual who can pick up the phone to talk to them.
We can create a whole spider’s web of connections and redirections to ensure your system meets your exacting requirements. Less is more however, we recommend having at most 5 to 6 options to ensure callers listen to each option.
Onhold Studio have gone the extra mile to ensure our on hold marketing marries with our brand. With little instruction, they have been able to suggest and craft the best way to market our brand. As a result, they have produced a product that we are proud of and our customers are enchanted by.
When we first spoke to the team at Onhold Studio they were extremely helpful and answered all of our questions clearly. We are very pleased with the final result and with the service we experienced in obtaining our on hold messages.
Customer Services Manager
OHS have provided a fantastic, friendly and professional service to Quest Motor Group, turning the production around quickly whilst producing quality content. Would defiantly recommend!
Whatever your marketing needs, Onhold Studio™ has a solution. We're the UKs friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!