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Out of Hours Messages
Don’t leave your callers wondering why you didn’t answer
A potential new customer gives your business a call. Nobody picks up the phone and the line just rings out. The customer doesn’t know why nobody answered and they don’t even know if they’ve called the right place. Perhaps they decide not to call back at all.
Do I need an out of hours message?
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
Firstly your callers can be introduced to your business. This instantly lets them know they’ve called the right place. You can then follow this up by letting them know your opening hours. Ensuring the caller knows exactly when you’re next open for a return call. Finish your message by suggesting they leave you a voicemail, letting you know exactly what they need and that they’ll need a call back soon.
Give callers more information
Why not also direct the caller towards your website for the time being? This enables them to find out more about your business, products and services while they wait until they can call you back.
Additionally, for specific businesses the opportunity is there to give the caller an emergency phone number or other contact details.
A great opportunity to get a message over to your customers whilst they are waiting for you to handle their call. I have worked with Onhold Studio for years, they are always willing to help, accommodating, pro active and offer a first call service.
I have commissioned Onhold Studio to make a second video for our website. Once again the process has been quick, easy and very professional and I am delighted with the end result.
When we first spoke to the team at Onhold Studio they were extremely helpful and answered all of our questions clearly. We are very pleased with the final result and with the service we experienced in obtaining our on hold messages.
Customer Services Manager
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!