Your callers will learn more about your products and services whilst losing their perception of time
We provide bespoke on hold messages, more and more business is conducted over the phone all the time so it’s important you’re presented in the most professional and courteous manner possible.
You should never consider putting a caller on hold as a bad move. This is your opportunity to continue informing your caller of important and interesting information about your business.
At Onhold Studio™, we cater for businesses that require call menu option messages. We can create and produce any and all customised call menu options for you.
Why should you consider on hold messages?
You are considering putting a property on the market and you give an estate agent a call.
Your call is answered and while being transferred to the relevant department you hear on hold messages. Whilst waiting their on hold message is informing you about the options available to you, from how your property will be advertised through to information about a free market appraisal on your property, followed by a great mortgage deal that is currently available.
Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
About our on hold messages
We can create tailored on hold messages for you. Using the information you want to convey, the products and services you want to showcase, and the deals and offers you want to promote. We offer a totally customisable and collaborative service, which combines the knowledge you have of your business and industry and our specialist expertise.
To get a better idea of what we’re about you can listen to some examples of on hold messages we’ve produced below.
94% of marketing budgets are spent on attaining calls
88% of callers prefer on hold messages to any other option
70% of callers hang up after 30 seconds of silence
34% of callers who hang up due to silence will not call back
25% of callers stay longer due to on hold messaging
20% of businesses sales increased with on hold messages
I have been using Onhold's services for a few months now and I cannot recommend them enough. Their proactive and friendly attitude means that my clients are always in good hands if I am unavailable to take calls, and it's such a relief to know that I have back up! As a small business, the day to day running of the business falls to me alone, but with Onhold, it's like having a full-time assistant.
Fantastic Service from Start to finish. Amy was extremely helpful in advising on exactly what we needed and came up with a very reasonably priced package compared to other competitors. The whole turn around time was no more than 1 day after giving our final approval resulting in very professional voiceovers, emailed to us in a format of our choice.
Thank you Onhold Studio for providing our charity with a professional answer message. From the very beginning you have been very helpful with lots of choices and examples to choose from. We are proud to share our number throughout our work as this has given us a new look to all those that call us. A very impressive service that we couldn't recommend enough.
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!