Customer Testimonials

It’s a great feeling when our customers tell us we’re doing a good job.

At Onhold Studio™, we pride ourselves on our ability to provide outstanding customer service and support, along with expert advice on how to best meet the requirements of any audio, video or marketing application.

Really happy with the service we have received - I'm the office manager at an Architecture Practice and we came to the conclusion that we needed new music for when we place people on hold. Tim Roberts was extremely helpful and the whole process literally took minutes. In addition to this the cost was reasonable in comparison to other quotes we had received.  
Isabella Hanson
Thank you Onhold Studio for providing our charity with a professional answer message. From the very beginning you have been very helpful with lots of choices and examples to choose from. We are proud to share our number throughout our work as this has given us a new look to all those that call us. A very impressive service that we couldn't recommend enough.    
Alia Jones
Chief Executive
Service delivered efficiently and professionally, strongly recommended.    
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Martyn Hall
Excellent service from start to finish. Process made very easy!
Darren Garnham
The whole process of choosing and producing our hold message was surprisingly easy. Everyone I dealt with were efficient, friendly and helpful. A great experience overall!
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Vince Courtney
Sales Director
Great service from Steve and his team from start to completion resulting in a professional on hold message for my office telecoms system. I can highly recommend Steve and his team to any business looking for a professional telephone message on hold service at a very reasonable price. Thanks Steve!
John Harding
Business Owner
We have recently worked with On hold studio to create on hold music for our company. We received fast and excellent service from their team. We would definitely recommend them!
Beth Ward
Marketing Assistant
Great service and quick turn around with well recorded audio.
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Richard Miller
UK IT Manager
I have been using Onhold's services for a few months now and I cannot recommend them enough. Their proactive and friendly attitude means that my clients are always in good hands if I am unavailable to take calls, and it's such a relief to know that I have back up! As a small business, the day to day running of the business falls to me alone, but with Onhold, it's like having a full-time assistant.
Janine Campbell
Franchise Owner
Have used Onhold Studio for all our Groups music on hold requirements. They offer a very quick turn around and produce quality recordings that enhance our business and customer experience.  
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John Reidy
Group IT Manager
Great company, very helpful.  
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William Langcake
Managing Director
Replacing our outdated on hold music and voice was a fantastic experience with Onhold Studio. Very professional voice over artists, great background music. its been a real pleasure to work with Onhold Studio. We would recommend them to anyone who wants to really enhance their company presence.  
Chris Caudle
Onhold Studio are extremely professional and always respond swiftly to requests for recordings. If I have ever had to speak to anyone in person for assistance they have always been polite, professional and courteous.  
Sue Price
Office Manager
We have again used Onhold Studio in February 2019 and Amy had our recording finalised in 2 days. Can not fault the service.    
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Aslam Khan
Office Manager
I have been using Onhold for a number of years now and am always impressed by the speed of response and quality of work.    
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Vince Sutton
Service & Implementation Manager
We needed a lot of help getting our online store up and running. It was a big job but Onhold Studio were up to the task. A lot of meetings, phone calls and emails were required but they were always happy to oblige and their communication with us was first class.  
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Craig Burton
I have worked with Onhold Studio for several years and I have always received a professional and very swift service.    
David Morton
Marketing Manager
Fantastic Service from Start to finish. Amy was extremely helpful in advising on exactly what we needed and came up with a very reasonably priced package compared to other competitors. The whole turn around time was no more than 1 day after giving our final approval resulting in very professional voiceovers, emailed to us in a format of our choice.  
Aslam Khan
Office Manager
My contact, Tim, was very friendly and helpful and they produced a high quality recording very quickly for use in our automated call handling system.    
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Andrew Clarke
Marketing Manager
Very helpful from start to finish, easy and friendly to deal with. I would highly recommend if you are looking for a professional, fun and relaxed voiceover or even for a more corporate tone. Take a look at their website where they have some good examples.    
Sophie Saunders
Facility Manager
Great communication, great product - the whole process was straightforward and the production great quality. Perfect!  
Debra Heaton
UK Head of Marketing
Fast, efficient and a brilliant final product. Thanks guys, from all here at MBE Group.    
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Matt Dilley
Marketing Manager
OHS have provided a fantastic, friendly and professional service to Quest Motor Group, turning the production around quickly whilst producing quality content. Would defiantly recommend!  
Conor Judge
Marketing Manager
These guys are so great. Quick and efficient and always provide and excellent service.      
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George Stratis
The team at Onhold is very responsive and helpful and the quality of their recordings is really good. I think they offer a great value service.  
Yvonne Henderson
Head of Retail Marketing & Communications
Onhold studio were fantastic and the end product was just what we wanted. Fast and very professional and so helpful. Would highly recommend them.  
Jane Bray
Marketing Manager
Budget Skips have always used the services from Onhold Studio. We have always had a great experience with them, they understand what we require and have always found a solution for this. Staff are very friendly and polite. Always make things smooth and simple - professionals in their nature of business.  
Michelle Kennell
A great opportunity to get a message over to your customers whilst they are waiting for you to handle their call. I have worked with Onhold Studio for years, they are always willing to help, accommodating, pro active and offer a first call service.  
Jill Nicholson
Onhold Studio are a brilliant company to work with. They are professional from the start, make time to ensure they understand your brief and keep you informed of all and any developments along the way. On the day of shooting, they were quick, calm and made sure they got everything they needed to before leaving.
Samantha Saul
Marketing Manager
The team at Onhold Studio assisted us in formulating a new marketing tool namely the electronic video business card. Their service was exceptionally efficient from beginning to end. The process was remarkably quick and as such it did not have any major impact upon my time.  
Guy M Platt-Higgins
Managing Director
I just wanted to let you know how pleased Lyjon are with the Video Production you have created for us the results have been excellent and we have seen a good return on our investment and lots of positive comments from our clients.    
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Bob Evans
CEO Adviser & CMO
Just a quick note to say thank you for the most excellent video that you have produced for our company. It is professional and has boosted our image with our wide range of clients. They have all commented on how well it works and portrays an excellent image of our company.    
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Alex Flynn
Managing Director
From my initial enquiry right through to completion, your company kept me up to date with every aspect of my requirements, from the script writing to ensuring my customer calls were handled professionally, giving a positive perspective of my company to every caller.  
John W Croasdale
We use on hold messages to inform our clients of our range of services and areas of expertise. We use it to keep our clients ‘There Today focused’, and reinforce our presence. Onhold Studio is a partner in enhancing our profile, and I would enthusiastically recommend you to any business that values the power of their phone.    
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Richard Spencer
We spoke to a number of companies when we originally thought of utilising the onhold facility on our phone system but Onhold Studio were the speediest and most professional. The service was really first class and we like the way you look after your clients.  
Mary Hendry
Managing Director
When planning our text you gave us guidance which has transpired to be accurate, and pricing was competitive. We are very happy with the system and will be happy to speak to any of your potential customers who are thinking of going ahead with a similar system.  
Chris Booker
Onhold Studio have gone the extra mile to ensure our on hold marketing marries with our brand. With little instruction, they have been able to suggest and craft the best way to market our brand. As a result, they have produced a product that we are proud of and our customers are enchanted by.    
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Wesley Ephson
Managing Director
Onhold are a very professional establishment, always willing to listen and adapt to our requirements. Once the script has been provided the clip is ready within days and it is possible to keep it updated so that it is an ever changing message.  
Jill Nicholson
I felt it imperative that I tell you of the exceptional service we receive from Steve and Rob. They are always so friendly, cheerful and efficient; a rare combination. I did not want to let this opportunity pass in these uncertain times to let you know how impressed I am with their enthusiasm, and your services.  
Tim Clixby
ICT Manager
The Onhold service immediately created a professional impression for the business as well as acting as another marketing resource providing additional information about the products and services Smart Storage provides.    
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John Wyles
Managing Director
Within a couple of days we received a sample of the recording and it was perfect. An affordable, efficient and useful service that I would recommend to any business looking to increase their professionalism.    
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Leon Millard
Director & CEO
My experience of dealing with Onhold Studio has been a very good, Vital Energi had a requirement for multiple items, at short notice. These were turned around very quickly and we were impressed by the quality and efficiency of your work.  
Jon Woan
IT Operations Manager
When we were ready with our script, Tim promptly got this produced and sent over for us to listen to and approve. We made the payment and the files in both formats were sent back in no time whatsoever. I wouldn’t hesitate coming back to them and may be doing so quicker than they know.
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Ricky Hales
Office Manager
We have been searching to find the right partner for sometime to help us with producing an on hold message for our phone system and also updating our website which it was sad to say was very much in the past.  
Paul Middlicott
Branch Manager
Associating with Onhold Studio for an on hold message was a great experience. Besides an upright sound quality of the product, I was glad to receive a great service quality too- especially, a timely response to all requests made.
Farheen Banu
Content Writer
10/10 could not ask for more. Easy to work with extremely fast and the end product is better than I could imagine.
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Ben Oughton
Master Technician
When we first spoke to the team at Onhold Studio they were extremely helpful and answered all of our questions clearly. We are very pleased with the final result and with the service we experienced in obtaining our on hold messages.
Lynsey Macintyre
Customer Services Manager
I would like to thank you for an excellent service, the Video Production your team produced for my company has certainly helped my business to generate more enquiries and really lifts our website and the image of my company.
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Dermot Ferguson
The whole process was very well run, issues and queries were very quickly followed up and resolved and I am very happy with the website. A special thanks to Amelia for all the hard work and patience in getting this project completed so quickly.
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David Thomas
After searching the internet for on hold services, we finally found the really friendly and professional team at Onhold Studio who were very quick to respond to my enquiry. They have been very helpful and prompt with resolving any questions and issues.
Sara Holmes
PR & Marketing