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4 Great Tips on How to Get Customer Feedback Results

Customer feedback is critical to a company’s success, it helps you identify areas of the business that need improvement which in turn can help you with your marketing strategies. They can also help you celebrate and reward employees and sections of the business that are succeeding. Customer satisfaction surveys of CSAT surveys for short are essential if you want to…
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Audio Branding versus Sonic Branding

Our daily lives are affected by sound. Just like having the right logo for your brand, sound can have the same effect. People react to audio faster than any other stimulus. In fact we humans react to sound in around 0.146 seconds [Shots]. Sounds trigger more emotional responses than an image and can be used everywhere. We have all heard…
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On-Hold Marketing FAQ

On-Hold Marketing FAQ

How does on-hold messaging work? On-hold messaging allows you to play recorded messages to your callers. You can supply your callers with information about the company, special offers, and direct people to your website, etc… Why are on-hold messages important? On-hold messages are a great way to keep your callers waiting when your lines are busy. 75% of callers who…
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Is Video Marketing Cost-Effective?

When creating a marketing strategy, marketers often think that video marketing is expensive and may not give a good ROI, but the actual fact is that you can get up to 66% more qualified leads if you attract customers via video. (M Gingerich) Here are a few reasons why video marketing is more cost-effective than you might think. 1. Video…
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Onhold Studio Offers Professional Voice Recordings in over 15 Languages

For more than two decades, Onhold Studio has been the leading voice in hundreds of industries throughout the world. Closing the gap between customer and corporate communication by providing professional voice recordings.
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8 Tips for Salon & Spa On Hold Music

Does this sound familiar? Your hair salon or spa’s phone is ringing all day. People want to know when you're open, to make appointments, learn about what services you provide, and when they may come in. As you don’t have the time to develop your own call centre; you have to work with the employees and budget you have today.…
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Corporate Video

Why You Need a Corporate Video

There are many ways to promote your business, but one of the most popular ways potential customers like to engage with your brand is through video. Cisco predicts that Globally, Internet video traffic will reach 82% of all consumer Internet traffic by 2022, up from 73% in 2017. Including videos in your marketing plan can generate 1200% more social media…
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SMART Marketing

What is SMART Marketing?

A SMART marketing plan is a framework for measuring the success of your marketing efforts. But SMART doesn’t just have to be for marketing, it can be for any goal you set yourself. SMART stands for Specific, Measurable, Attainable, Realistic, Timely. Whilst creating SMART goals can make your job a lot easier, one of the hardest things about setting the…
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