Did you know that the sound of a business can influence customer satisfaction, reinforce a professional image and help to grow your business?
It’s true. Sound is a powerful tool for businesses when used correctly. Onhold Studio helps thousands of businesses to connect with their customers by utilising sound. With our services, businesses are able to cross-sell additional products and services, keep callers engaged, and even reduce the perceived amount of time customers spend on the line.
When customers hear background music while waiting on the phone, they feel more comfortable and can stay on the line longer. The right message on hold message also encourages customers to think positively and more easily tolerate a wait. On top of that, custom announcements reinforce the company’s professional image and can inform customers about discounts, upcoming sales, and more.
We believe sound has a major impact on customers and their satisfaction, so businesses should consider implementing it as part of their customer service process. With the help of sound, businesses can minimise complaints, free up their teams to focus on tasks that add value, and even grow their business and save money.
It’s time for your business to use sound as a tool for success. Contact us today and see what the power of sound can do for your company.
About us and this blog
Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.
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Onhold Studio has been developing custom audio messages for almost two decades! With simple pricing, expert scriptwriting, professional voice talent, and editing and post production, all included as standard. We can provide professional audio for telephone systems, eLearning and tutorials, tv and radio commercials, in-store announcements, videos, presentations and so much more. Get in touch today to find out how we can make your business sound amazing.
Amazing work as always. Extremely professional and excellent quality recordings.
We've used this companies services a few times now and can say they have exceeded our expectations on every occasion the attention to detail is absolutely first class.
It's been a please working with OnHold, a really top-notch service and very professional and efficient. For anyone needing similar services, they would be my first recommendation!
We've worked with Onhold Studio for 2 years, having chosen a contract to produce audio messages for 2 businesses.
Firstly, they were negotiable to adjust the plan to our needs and have been kind to give a good will gesture for something that was out of the contract.
Overall, there is a great choice of voices along with background audio and the team have always produced the on hold messages very quickly. They have been accommodating with our changes at amendment rounds and produced what we were expecting.
Excellent from start to finish.
Brilliant service, very happy with the customer service. They really understand your requirements and try their best to help you as much as possible! Special thanks to Alex for all your help.
Halli at One Dental
first class service from start to finish.
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.