Happy new Year, it's finally 2019! But, have you been letting callers listen to that same old message month after month, or perhaps for even years? If so, you’re committing the ultimate marketing sin of letting content become stagnant, outdated and worse; out-of-touch!...

With the Christmas season looming, things can start to get a little hectic for your business. If your staff are working reduced hours over the festive period then don’t forget you may need to make changes to your telephone welcome message or to how calls...

Oh, I thought it was recorded by a robot? That's one of the common questions we get asked here at Onhold Studio. That's why we've put a little article together to show you why we only use real humans....

OHS welcomes another new client onboard, a specialist international piping materials company. Their valued customers can now listen to professionally produced on hold messages and music which is now being piped through their phone system. Their customers are now informed about their excellent product range. OK, OK, I’ll...

The beginning of November is a fantastic time to prepare for the festive season and update your on hold messages for your callers. Keeping your on hold messages relevant with the changing seasons shows your business takes timely action. It also gives a more human-like touch...

We've all called customer services at some point in our lives and spent what seemed like a lifetime listening to awful sounding music. Okay, the music choice may not necessarily be the main problem here. In fact, we’re talking about the on hold music that often...