Onhold Studio Blog

Read the latest articles from the team at Onhold Studio.

All On Hold Customer Service Audio Branding Company Updates
Close-up of a lift button panel displaying floors B, 1-13, reminiscent of an IVR systems keypad. The buttons feature black backgrounds with white numbers, and some buttons are illuminated like those on hold.

Reassuring On Hold and IVR Messages & Things to Include

Say NO to dead silence. Say NO to cheesy bossa nova elevator music. Instead, remember that your IVR or on hold message is often the first impression callers get of your brand. Take advantage of this often overlooked marketing tool and share an interesting story or memorable message with your callers. When you humanise your brand, you not only become…
Discover OHS Super 7, the UKs flexible temporary customer support solution, perfect for COVID-19 times. Benefit from 7 weeks of service for just £17.77 per week, offering 7 calls and 7 hours of daily assistance to keep your business running smoothly.

COVID-19 Call Answering: Onhold Studio Customer Support Centre

Businesses are finding it increasingly harder to ensure there's always someone available to answer the phones. We've put together a short-term call answering solution to ensure there's always someone available to take your calls.
A person is seated at a desk working on a computer with two monitors, surrounded by office plants, while managing communications through cloud-based telephony.

Supporting Remote Working with VoIP Cloud-based Telephony

We have helped many of our customers upgrade their telephony in order to enable their teams to work remotely. VoIP has made sure their teams function effectively and maintain business as usual.
A sleek black office telephone with a digital screen and keypad is artfully displayed against a dark blue background, accented by green cloud-like shapes—a perfect representation of modern cloud business telephones.

Free Cloud Business Phones

With our 5-Star Package, we’ve made it simple – free hardware, free calls, and free training, all for a simple monthly price. No complex tariffs, mind-bending feature comparisons and no expensive upfront costs.
An illustration of a person sitting atop giant letters spelling VoIP, with vibrant waveforms dancing in the background, all grounded on a lush green oval base.

Thinking of Switching to VoIP?

In a world swirling with acronyms and jargon, we’re here to let you know we have a team of phone industry professionals that can assist you from procurement to installation and everything in between.
Illustration of a virtual meeting on a computer screen using Microsoft Teams, featuring four participants. A keyboard, speakers, and a mug of coffee sit on the desk, with a cheerful Hello! text in the top right corner.

Bring Your Employees Together with Microsoft Teams

Introduced in 2016, Microsoft Teams is built on Microsoft 365 and shares the same enterprise-level security, compliance, and manageability as the rest of the suite.
A silhouette of a green head profile with a white cloud inside, symbolising thought or imagination, embodies forward-thinking in business.

Is your Head in the Cloud?

Companies preparing to re-open their businesses, after these unprecedented times, have to ensure everything is ship-shape and Covid compliant.
Illustration of a person sitting on a green beanbag, using a laptop for a video call, reminiscent of the 2020 pandemic era, with another person wearing headphones in the window.

How did OHS cope through the 2020 pandemic?

Companies preparing to re-open their businesses, after these unprecedented times, have to ensure everything is ship-shape and Covid compliant.