Onhold Studio Blog

Read the latest articles from the team at Onhold Studio.

All Audio Branding Marketing
A hand holds a sign reading CLOSED in front of a modern building.

Why Your Business Needs Bank Holiday Messages For May 2023

This May is a month packed with bank holidays, just as we’ve returned from the easter holidays we’re due another three bank holidays in just a few weeks. The first on the 1st of May, the second on the 8th, and the third on the 29th.
The word branding is highlighted in green against a background of repeated black marketing text.

Brand Consistency Across The Phoneline

Businesses spend countless hours fine-tuning their marketing methods to represent their brand properly and consistently through social media, email, leaflets, and many other platforms.
Man in a suit talking on a phone, seated at a desk with a laptop and papers in an office.

Do On Hold Messages Affect Customer Experience?

At your business, you always strive to provide the best customer experience possible. From prompt customer service, to top-notch products and services, customer satisfaction is paramount. But one factor often overlooked when trying to create an optimal customer experience is the dreaded "on hold" message. This message is played to customers when they call in and must wait to speak…
A person expertly strums the strings of an electric guitar, their hand moving with precision as if composing captivating on-hold messages.

Don’t let waiting time be wasted time!

Did you know that the sound of a business can influence customer satisfaction, reinforce a professional image and help to grow your business? It’s true. Sound is a powerful tool for businesses when used correctly.
A person in black holds and plays a violin with a bow.

Why Choosing The Right On Hold Music Is Important

Choosing the right music for On Hold Music can be a tricky task. Music is an important part of the customer experience, so it’s important to ensure that the music you choose is appropriate and enjoyable. Here are some tips for selecting the best On Hold Music for your business.
The office desk telephone, epitomising brand consistency, features a touchscreen, buttons, a coiled cord, and a handset on a wooden surface. Its screen displays an options menu and the date set to Tue 17 Sep, maintaining uniformity across all devices.

Maintaining Brand Consistency Across the Phoneline

Businesses spend countless hours fine-tuning their marketing methods to represent their brand properly and consistently throughout social media, email, leaflets, and many other platforms.
An individual riffling through a pile of printed documents, with text visibly changing on the pages, as if to turn the tables on conventional narratives.

Flip The Script This New Year

Year after year, business continues to change—out with the old and in with the new, almost like the resolution we make to ourselves every New Year! However, one thing that will never change is the necessity of communicating with your customers.
Event

How to Market Your Event

Planning an event can be hard work, logistically you have to juggle a lot of different tasks, and when the organisation is over, it doesn’t end there! You then have to market your event and try and get people to attend. That’s where marketing comes into play. Based on our experience with events, we have compiled a few tips to…