Category Archives: Marketing

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4 Great Tips on How to Get Customer Feedback Results

Customer feedback is critical to a company’s success, it helps you identify areas of the business that need improvement which in turn can…
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Audio Branding versus Sonic Branding

Our daily lives are affected by sound. Just like having the right logo for your brand, sound can have the same effect. People…
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On-Hold Marketing FAQ

On-Hold Marketing FAQ

How does on-hold messaging work? On-hold messaging allows you to play recorded messages to your callers. You can supply your callers with information…
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Corporate Video

Why You Need a Corporate Video

There are many ways to promote your business, but one of the most popular ways potential customers like to engage with your brand…
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SMART Marketing

What is SMART Marketing?

A SMART marketing plan is a framework for measuring the success of your marketing efforts. But SMART doesn’t just have to be for…
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Recording Studio

5 On-Hold Message Script Tips

An On-hold message are a great way to convey important company news and updates to your callers. Statistics show that people don’t want…
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Customer Retention

10 Reasons Why Your Customers May Not Be Coming Back

One of the many reasons could be that you took your loyal customers for granted or haven’t offered them what they want. There's…
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Three Ways to Improve Customer Experience

In the eyes of the client, your workers are the embodiment of your company. They put a face to the name and represent…
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