Category Archives: Customer Service

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4 Great Tips on How to Get Customer Feedback Results

Customer feedback is critical to a company’s success, it helps you identify areas of the business that need improvement which in turn can…
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Recording Studio

5 On-Hold Message Script Tips

An On-hold message are a great way to convey important company news and updates to your callers. Statistics show that people don’t want…
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Customer Retention

10 Reasons Why Your Customers May Not Be Coming Back

One of the many reasons could be that you took your loyal customers for granted or haven’t offered them what they want. There's…
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Three Ways to Improve Customer Experience

In the eyes of the client, your workers are the embodiment of your company. They put a face to the name and represent…
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