Onhold Studio Blog

Read the latest articles from the team at Onhold Studio.

Blog

View all posts
All Audio Branding On Hold Tidbits

Why Do You Need Auto Attendant?

Any active business can benefit from Auto Attendant. It always responds, whether it's raining or shining, day or night. However, it's also critical to "design" an Auto Attendant correctly. This article looks at the advantages of implementing such voice menu systems.
Read Article

On Hold Messages Best Practices and Sample Scripts

On-hold messages are a great way to convey important company news and updates to your callers. Statistics show that people don’t want to listen to silence or a generic message saying, “Your call is important to us”. So why not fill this dead airtime with messages that provide helpful information. Here are a few tips we’ve learned along the way:…
Read Article
On-hold marketing strategy

4 Steps to Implement a Successful On-Hold Marketing Strategy

On Hold Messaging is an essential marketing communication strategy for your business, so, if you don’t have an on hold messaging strategy, but are considering implementing one, read our blog post on how to get started.
Read Article
Person using a Mobile phone

Optimising the Work from Home Phone and Softphone Experience

even while others return to the office. However, there is one huge drawback with this arrangement: how employees would receive calls from clients, suppliers, and colleagues.
Read Article

7 Questions to Ask Your On Hold Message Provider

Price is a major factor when considering a new supplier, but so are reliability and quality, but the cost doesn’t have to be out of budget to get good value. Here are our top questions to ask your provider before you commit.
Read Article

How to Make On Hold Music Sound Better

One of the most often asked questions at Onhold Studio is, "How can we make our On Hold Music sound better?" To begin, we must learn some fundamental criteria in order to comprehend why music frequently sounds so horrible when played down the phone line.
Read Article

A Reliable Phone line Fix for the Phone Fixers!

What’s the best way to hold a businesses full attention? It’s not email, we already know how long they can take to be replied to. No, it’s ol' reliable phonelines!
Read Article

Gong Xi Fa Cai

Gong Xi Fa Cai! Chinese New Year is upon us, what better way to celebrate than to let your customers know you will not let a language barrier stop you from providing the best possible service. Did you know we can produce phone audio messages in Chinese, French, English, German and many more? Fun Facts about the Chinese New Year...…
Read Article