North of England Courier Company

OHS Helps North of England Courier Company

Onhold Studio transports a Courier Company based in the North of England into the 21st Century with a state of the art VoIP phone solution.

A popular Courier Company in the North of England approached Onhold Studio as they wanted to improve its telephone image to callers whilst on hold and attract larger businesses to their company.

Onhold Studio was able to turn their VoIP telephone system into an effective sales and marketing tool by creating a powerful, impactful suite of audio messages for their new phone installation.

Items we supplied include:

  • Cloud-based VoIP Telephone Platform and relevant seat licences
  • A variety of handsets for different applications including DECT (Digital enhanced cordless telecommunications) phones for warehouse spaces
  • Welcome Message and Call Menu Options with enhanced call routing based on the time of day
  • Call Queue Messages – Several messages for different categories i.e. Public and Corporate
  • On Hold Messages with Professional Voiceover and Royalty-Free Music
  • Out of Hours Message with call routing for emergency contacts and Voicemail to Email

The company has already reported back saying sales conversations with customers are already having a positive impact with their customers through an effective VoIP initiative from Onhold Studio.

About us and this blog

Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.

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