Don’t leave your callers wondering why you didn’t answer
A potential new customer gives your business a call. Nobody picks up the phone and the line just rings out. The customer doesn’t know why nobody answered and they don’t even know if they’ve called the right place. Perhaps they decide not to call back at all.
Do I need an out of hours message?
This is how easy it is to lose a potential new customer when they’re deprived of basic information. This is a problem that all businesses have to deal with as everybody has to close. A professionally recorded Out of Hours telephone message can change all of this for you.
Firstly your callers can be introduced to your business. This instantly lets them know they’ve called the right place. You can then follow this up by letting them know your opening hours. Ensuring the caller knows exactly when you’re next open for a return call. Finish your message by suggesting they leave you a voicemail, letting you know exactly what they need and that they’ll need a call back soon.
Give callers more information
Why not also direct the caller towards your website for the time being? This enables them to find out more about your business, products and services while they wait until they can call you back.
Additionally, for specific businesses the opportunity is there to give the caller an emergency phone number or other contact details.
My contact, Tim, was very friendly and helpful and they produced a high quality recording very quickly for use in our automated call handling system.
We needed a lot of help getting our online store up and running. It was a big job but Onhold Studio were up to the task. A lot of meetings, phone calls and emails were required but they were always happy to oblige and their communication with us was first class.
Great service - will definitely use again!
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!
Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
Great and efficient service from Onhold, highly recommend for their excellent voice call services.
great people to work with, friendly ,professional ,and a great price as well
Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs.
In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent.
With best wishes, Glenn.
OAKMOUNT AND PARTNERS LTD. EST 2009.
Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with.
GREAT SERVICE!!!! really pleased with these guys - will definitely use again.
Very easy and professional to work with, extremely responsive. Fabulous service from start to finish. Would highly recommend.
Have used OnHold Studio now a few times with excellent service.
Great competitive pricing, fast and helpful response from start to finish, and a fantastic end product that all our customers comment on when calling us. Highly Recommend.