Last week we conducted our first outbreak preparation meeting, focusing on steps we could take to best protect the impact to our customers and staff while remaining open and fully operational. Plan for how to respond to any acute local outbreaks that could affect the operation of our business from voiceovers, admin staff through to our call support centre staff.
We feel strongly that we wouldn’t be staying true to our human-centred values if we didn’t pay close attention to advice from Public Health England, the ECDC, and the WHO to play our part in helping look after the people in our team and around us that are known to be vulnerable to serious risks to their health from COVID-19.
Service as Normal at Onhold Studio
Therefore, for the immediate future, service at Onhold Studio will continue as normal, but we will update this page as soon as the need arises.
If you are planning to visit any establishments now or in the immediate future, go out of your way to support your local businesses. Go the extra distance to support your local convenience store, bookshop, greengrocer and bakery. We can only assume other small companies are in a similar position and find themselves with at best a few weeks capacity to struggle through a sharp downturn before any significant reduction in businesses threatens their survival.
Our thoughts go out to the many people around the world who have lost loved ones, and those that are directly affected by COVID-19. To the brave and selfless medical professionals all around the world, we commend and celebrate your efforts.
Keep Your Customers Informed
Fitness centres, GP and Dental Practices, health clubs and gyms are seeing a rise in phone calls due to concerns about Coronavirus COVID-19. The time a caller is on hold can be used to explain new procedures put into place for the safety of your staff and the general public including increased sanitisation practices, additional hand sanitiser stations, more robust cleaning processes and extra cleaning shifts.
About us and this blog
We offer a wide range of services for businesses of all sizes. From audio for telephone systems, stunning videos and even website creation!
Whatever your audio requirements, Onhold Studio™ has a solution. We're the UK's friendliest agency, or so they say! Get in touch today to find out how we can make you look and sound amazing. See the useful links below!
Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs.
In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent.
With best wishes, Glenn.
OAKMOUNT AND PARTNERS LTD. EST 2009.
Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with.
GREAT SERVICE!!!! really pleased with these guys - will definitely use again.
Very easy and professional to work with, extremely responsive. Fabulous service from start to finish. Would highly recommend.
Have used OnHold Studio now a few times with excellent service.
Great competitive pricing, fast and helpful response from start to finish, and a fantastic end product that all our customers comment on when calling us. Highly Recommend.
Highly recommend, very happy with the recordings, quick and professional service
Fantastic service, great audio's and quick turn around. Would use again and again
Excellent Service and great company.
These guys are amazing! I don't leave a lot of reviews, but I just had to as the quality of service delivered from OnHold Studios goes beyond expectation. Great value and amazing service. Thanks again.
Very happy with my new voice mail recording exactly what I was after. Thanks Steve
Google rating score: 4.9 of 5, based on 68 reviews.