Last week we conducted our first outbreak preparation meeting, focusing on steps we could take to best protect the impact to our customers and staff while remaining open and fully operational. Plan for how to respond to any acute local outbreaks that could affect the operation of our business from voiceovers, admin staff through to our call support centre staff.
We feel strongly that we wouldn’t be staying true to our human-centred values if we didn’t pay close attention to advice from Public Health England, the ECDC, and the WHO to play our part in helping look after the people in our team and around us that are known to be vulnerable to serious risks to their health from COVID-19.
Service as Normal at Onhold Studio
Therefore, for the immediate future, service at Onhold Studio will continue as normal, but we will update this page as soon as the need arises.
If you are planning to visit any establishments now or in the immediate future, go out of your way to support your local businesses. Go the extra distance to support your local convenience store, bookshop, greengrocer and bakery. We can only assume other small companies are in a similar position and find themselves with at best a few weeks capacity to struggle through a sharp downturn before any significant reduction in businesses threatens their survival.
Our thoughts go out to the many people around the world who have lost loved ones, and those that are directly affected by COVID-19. To the brave and selfless medical professionals all around the world, we commend and celebrate your efforts.
Keep Your Customers Informed
Fitness centres, GP and Dental Practices, health clubs and gyms are seeing a rise in phone calls due to concerns about Coronavirus COVID-19. The time a caller is on hold can be used to explain new procedures put into place for the safety of your staff and the general public including increased sanitisation practices, additional hand sanitiser stations, more robust cleaning processes and extra cleaning shifts.
About us and this blog
Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.
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Onhold Studio has been developing custom audio messages for almost two decades! With simple pricing, expert scriptwriting, professional voice talent, and editing and post production, all included as standard. We can provide professional audio for telephone systems, eLearning and tutorials, tv and radio commercials, in-store announcements, videos, presentations and so much more. Get in touch today to find out how we can make your business sound amazing.
Amazing work as always. Extremely professional and excellent quality recordings.
We've used this companies services a few times now and can say they have exceeded our expectations on every occasion the attention to detail is absolutely first class.
It's been a please working with OnHold, a really top-notch service and very professional and efficient. For anyone needing similar services, they would be my first recommendation!
We've worked with Onhold Studio for 2 years, having chosen a contract to produce audio messages for 2 businesses.
Firstly, they were negotiable to adjust the plan to our needs and have been kind to give a good will gesture for something that was out of the contract.
Overall, there is a great choice of voices along with background audio and the team have always produced the on hold messages very quickly. They have been accommodating with our changes at amendment rounds and produced what we were expecting.
Excellent from start to finish.
Brilliant service, very happy with the customer service. They really understand your requirements and try their best to help you as much as possible! Special thanks to Alex for all your help.
Halli at One Dental
first class service from start to finish.
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.