The Onhold Studio Restaurant Profit Partner System never misses a call. Always available to promote your latest specials or offers to every caller.
How many times have you called a restaurant that claims exceptional service, amazing food and an unforgettable experience?
Your expectations are through the roof! You eagerly call them to make a booking for that special occasion and your first initial experience is the engaged tone. After your third attempt you get through your are faced with silence. Unsure if they’ve hung up you try again and all you hear is the engaged tone!
A Lost Opportunity!
Too many Restaurants miss these golden opportunities to maximise on their caller’s experience and reduce lost booking opportunities.
With our solution. Every call is answered. No Engaged tone. Callers are professionally welcomed and informed of special offers. On hold, callers are even given other options for their booking arrangements if they are in a hurry. Keep your callers focused on some of the exciting menu options and special events coming up!
60% of customers call to reserve a table. How much could a missed call cost you?
When you find a good restaurant, you are loyal and even recommend you to their friends and family.
That one missed call can turn into many hundreds of pounds in lost residual revenue.
Restaurant Profit Partner System
24/7 greetings. Present a professional image to guests. Restaurants are fast paced, and if your host or maître d’ is helping customers, other customers could get frustrated waiting on the phone. Ordering take-away, asking about dietary requirements, or confirming directions to your location. With the Profit Partner System, you answer calls quicker.
Work remotely. Restaurant managers are often on the go checking on suppliers, and the chef is in the kitchen working with staff to perfect the menu. The two need to be in constant communication, and the OHS Connect System can keep your staff
Notify the right staff easily. You can create customisable ring groups that route calls to departments or staff members. Calls from suppliers can go straight to restaurant management. Other calls are routed straight to the kitchen team and the chef. And guest calls go to the host. Connected no matter where they are.
Boost customer service. Maintain fast call-back times with Caller-ID in Call Logs to easily confirm reservations. You can even seamlessly record calls to review for training purposes
Have a listen…
Hungry to learn more?
Fill in our Free Demo form and we’ll send over audio examples from your industry and a bespoke audio sample to share with your team.
You rarely get a second chance to make a first impression, we can help you make that first impression count.
About us and this blog
Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.
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Onhold Studio has been developing custom audio messages for almost two decades! With simple pricing, expert scriptwriting, professional voice talent, and editing and post production, all included as standard. We can provide professional audio for telephone systems, eLearning and tutorials, tv and radio commercials, in-store announcements, videos, presentations and so much more. Get in touch today to find out how we can make your business sound amazing.
Amazing work as always. Extremely professional and excellent quality recordings.
We've used this companies services a few times now and can say they have exceeded our expectations on every occasion the attention to detail is absolutely first class.
It's been a please working with OnHold, a really top-notch service and very professional and efficient. For anyone needing similar services, they would be my first recommendation!
We've worked with Onhold Studio for 2 years, having chosen a contract to produce audio messages for 2 businesses.
Firstly, they were negotiable to adjust the plan to our needs and have been kind to give a good will gesture for something that was out of the contract.
Overall, there is a great choice of voices along with background audio and the team have always produced the on hold messages very quickly. They have been accommodating with our changes at amendment rounds and produced what we were expecting.
Excellent from start to finish.
Brilliant service, very happy with the customer service. They really understand your requirements and try their best to help you as much as possible! Special thanks to Alex for all your help.
Halli at One Dental
first class service from start to finish.
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.