Onhold Studio Blog

At your business, you always strive to provide the best customer experience possible. From prompt customer service, to top-notch products and services, customer satisfaction is paramount. But one factor often overlooked when trying to create an optimal customer experience is the dreaded "on hold" message. This message is played to customers when they call in and must wait to speak…

Did you know that the sound of a business can influence customer satisfaction, reinforce a professional image and help to grow your business? It’s true. Sound is a powerful tool for businesses when used correctly.

Choosing the right music for On Hold Music can be a tricky task. Music is an important part of the customer experience, so it’s important to ensure that the music you choose is appropriate and enjoyable. Here are some tips for selecting the best On Hold Music for your business.

Businesses spend countless hours fine-tuning their marketing methods to represent their brand properly and consistently throughout social media, email, leaflets, and many other platforms.

Year after year, business continues to change—out with the old and in with the new, almost like the resolution we make to ourselves every New Year! However, one thing that will never change is the necessity of communicating with your customers.

Planning an event can be hard work, logistically you have to juggle a lot of different tasks, and when the organisation is over, it doesn’t end there! You then have to market your event and try and get people to attend. That’s where marketing comes into play. Based on our experience with events, we have compiled a few tips to…

Email marketing is still a very popular and successful way to market your business, take a look at these 10 email marketing stats that’ll make you rethink your strategy. The industry average email click-through rate is 2.62%. (Mailchimp, 2022) The industry average unsubscribe rate is 0.26%. (Mailchimp, 2022) Monday has the highest Open rate, whilst Tuesday had the highest click-through…

Social media can be a minefield if you’re not familiar with it. Images sizes, video lengths, ratios, and that’s just the techy bit. You also need to think about how you grab people’s attention quickly, so they don’t scroll right past. The first three seconds of your video should include the hook to keep your audience interested. [Marketing Essentials]. And…