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All Customer Service Audio Branding

Customer Service: Benefits of Putting Your Callers On Hold

One of the best ways to give your customers the best possible customer experience is by putting your callers on hold. When you place callers on hold, it can actually benefit both you and your customers.
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Why Your Business Needs Bank Holiday Messages For May 2023

This May is a month packed with bank holidays, just as we’ve returned from the easter holidays we’re due another three bank holidays in just a few weeks. The first on the 1st of May, the second on the 8th, and the third on the 29th.
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Brand Consistency Across The Phoneline

Businesses spend countless hours fine-tuning their marketing methods to represent their brand properly and consistently through social media, email, leaflets, and many other platforms.
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Do On Hold Messages Affect Customer Experience?

At your business, you always strive to provide the best customer experience possible. From prompt customer service, to top-notch products and services, customer satisfaction is paramount. But one factor often overlooked when trying to create an optimal customer experience is the dreaded "on hold" message. This message is played to customers when they call in and must wait to speak…
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Don’t let waiting time be wasted time!

Did you know that the sound of a business can influence customer satisfaction, reinforce a professional image and help to grow your business? It’s true. Sound is a powerful tool for businesses when used correctly.
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Why Choosing The Right On Hold Music Is Important

Choosing the right music for On Hold Music can be a tricky task. Music is an important part of the customer experience, so it’s important to ensure that the music you choose is appropriate and enjoyable. Here are some tips for selecting the best On Hold Music for your business.
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Maintaining Brand Consistency Across the Phoneline

Businesses spend countless hours fine-tuning their marketing methods to represent their brand properly and consistently throughout social media, email, leaflets, and many other platforms.
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Flip The Script This New Year

Year after year, business continues to change—out with the old and in with the new, almost like the resolution we make to ourselves every New Year! However, one thing that will never change is the necessity of communicating with your customers.
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