A Big Change in Plans for the Digital Switchover!

Over the past few years, BT has been leading the effort to prepare the nation for the digital switchover, which involves upgrading old analogue lines to digital landlines. Originally set to begin in Autumn 2023 and complete by December 2025, the timeline has now been extended to January 31st 2027. This enormous task requires significant time and manpower, making it unrealistic to complete across the entire UK at once.


The aim of these changes is to modernise an outdated analogue network that has been surpassed by most contemporary phones. The existing system no longer meets the demands of today’s technology; newer phones necessitate a level of quality that the current infrastructure cannot deliver. The introduction of the new digital system will usher in various quality-of-life enhancements, including the ability to predict and block spam calls, facilitate three-way calling, ensure crystal clear call quality, and offer numerous additional features.


Once the upgrade in your area is complete, your provider will reach out to you via email or post, providing straightforward instructions to finalise the switchover.


The transition to digital will not result in an increase in the cost of your existing plan. You will maintain the same rate until your contract term concludes, after which pricing may fluctuate. Should you find the pricing of a new plan unsatisfactory, remember that BT is not the sole provider offering these services. Given the industry-wide shift, alternative networks like Virgin, O2, and others will vie to provide you with the most competitive pricing.


The transition is underway, and eventually, your area will be included. Seize the opportunity presented by the competitive telecom industry to secure the most favourable price, as providers strive to attract as many customers as possible. Benefit from cost savings and improved services; this transition is advantageous for all customers.

About us and this blog

Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.

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