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How does on-hold messaging work? On-hold messaging allows you to play recorded messages to your callers. You can supply your callers with information about the company, special offers, and direct people to your website, etc… Why are on-hold messages important? On-hold messages are a great way to keep your callers waiting when your lines are busy. 75% of callers who…
When creating a marketing strategy, marketers often think that video marketing is expensive and may not give a good ROI, but the actual fact is that you can get up to 66% more qualified leads if you attract customers via video. (M Gingerich) Here are a few reasons why video marketing is more cost-effective than you might think. 1. Video…
For more than two decades, Onhold Studio has been the leading voice in hundreds of industries throughout the world. Closing the gap between customer and corporate communication by providing professional voice recordings.
Does this sound familiar? Your hair salon or spa’s phone is ringing all day. People want to know when you're open, to make appointments, learn about what services you provide, and when they may come in. As you don’t have the time to develop your own call centre; you have to work with the employees and budget you have today.…
There are many ways to promote your business, but one of the most popular ways potential customers like to engage with your brand is through video. Cisco predicts that Globally, Internet video traffic will reach 82% of all consumer Internet traffic by 2022, up from 73% in 2017. Including videos in your marketing plan can generate 1200% more social media…
A SMART marketing plan is a framework for measuring the success of your marketing efforts. But SMART doesn’t just have to be for marketing, it can be for any goal you set yourself. SMART stands for Specific, Measurable, Attainable, Realistic, Timely. Whilst creating SMART goals can make your job a lot easier, one of the hardest things about setting the…
An On-hold message are a great way to convey important company news and updates to your callers. Statistics show that people don’t want to listen to silence or a generic message saying, “Your call is important to us”. So why not fill this dead airtime with messages that provide helpful information. Add value and be brief if you can, without…
One of the many reasons could be that you took your loyal customers for granted or haven’t offered them what they want. There's no need to stress though, it is a very natural thing that happens with almost every business. Let’s take a look at 10 reasons why customers leave and never come back.
