Author Archives: Tom Harrison

on-hold

5 Ways to Increase Revenue with On-Hold Marketing

We all want to increase our revenue, but have you ever thought that your on-hold messages could be the perfect place for your…
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Why You Should Update Your Old Phone Messages

If you have an outdated business phone message, you should consider updating your messaging to ensure it's relevant. By keeping your messages fresh…
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People thinking

IVR Script and Sample On-Hold Messages

Love them or hate them, IVR’s are a necessity in many industries, so if you need one, you should have the best IVR…
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Angry on-hold caller

How Long Should You Keep Your Customers On-Hold?

People hate being put on hold, but what they hate more is being on hold in silence. But how long should you be…
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