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A person types on a laptop keyboard at a desk, with an open notebook and glasses nearby.

How to Write an On Hold Message Script (With Examples)

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Thursday 8th October 2026
A person sitting on a settee looks at their mobile with a confused and frustrated expression, holding one hand up in disbelief.

IVR Menu Best Practice: How to Get Callers Where They Need to Be

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Tuesday 6th October 2026
Two people wearing headphones sit at a table with microphones and recording equipment, chatting. A notebook, pen, and glass of water are on the table, with a plant visible in the background.

International Podcast Day: What Business Phone Audio Can Learn From Podcasts

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Wednesday 30th September 2026
A woman in a light blazer holds a mobile phone and gazes upward, standing outdoors at night with bright city lights and illuminated hoardings in the background.

How to Run Your Business From Your Mobile Without Sounding Like It

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Monday 28th September 2026
A blonde-haired woman operates a vintage telephone switchboard in an office, holding a handheld receiver and wearing a headset.

Audio Branding Across Departments and Sites

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Thursday 24th September 2026
A person cups their hands around a floating robot icon, encircled by digital communication symbols, representing artificial intelligence in answering service versus virtual receptionist solutions.

Answering Service vs Virtual Receptionist: The Difference

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Tuesday 22nd September 2026
A person’s hand lifts the receiver of a black office phone displaying several missed call notifications with various numbers on a dark surface.

What Does a Missed Call Really Cost Your Business?

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Thursday 17th September 2026
Close-up of a camera lens reflecting blue and red light, ideal for producing instructional explainer videos.

Instructional Videos That Cut Support Calls

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Tuesday 15th September 2026
Close-up of an ambulance with blue emergency lights flashing, emphasising urgency akin to effective business communication; another emergency vehicle and its red and blue lights appear blurred in the background.

999 Day: What Businesses Can Learn About the Importance of Clear Communication

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Wednesday 9th September 2026
Four customer service representatives wearing headsets are seated in a row, concentrating on temporary call handling in a modern office environment.

Temporary Call Handling Cover: Keeping Business Moving While You Are Away

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Monday 7th September 2026
Colourful, wavy lines resembling a digital sound wave or frequency spectrum appear against a dark background, with gradients of blue, purple and yellow light.

Myth vs Fact: On Hold Music Is More Than Just Background Noise

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Thursday 3rd September 2026
A person dials a number on an office landline phone, possibly using multi-site messaging, whilst holding the receiver; a computer keyboard and monitor are visible in the foreground.

Scaling Phone Messaging Across Multiple Branches

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Tuesday 1st September 2026
A blue and white sign hanging on a glass door reads Sorry We’re Closed.

What Your Out of Hours Message Says About Your Business

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Thursday 27th August 2026
A judge’s gavel rests before a guitar and a pile of documents on a dark surface, representing legal issues concerning music or intellectual property.

Music on Hold Licensing in the UK: What Businesses Actually Need to Know

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Tuesday 25th August 2026
A person in a brown jacket and green shirt uses a mobile phone outdoors, concentrating on the screen—possibly conducting business phone communication with one hand whilst touching the screen with the other.

What 15 Years of Client Projects Teach Us About Phone Communication

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Thursday 20th August 2026

Case Studies

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People are gathered around a table, reading and discussing books. The scene captures the essence of Talking Life, as friends engage in meaningful conversations about their favourite reads.

Talking Life

We created a seasonal animated video wishing Talking Life customers a Merry…
In a tranquil forest setting, a person dressed in safety gear climbs a tree with precision. Sunlight gently filters through the leaves, casting dappled light over the scene. Text overlay reads Austin Purdeys Tree Care, emphasising their commitment to arboricultural excellence.

Austin Purdeys Tree Care

Austin Purdeys Tree Care sought to enhance their customer experience with a…
In a vibrant art studio filled with colourful paints and craft supplies, two people immerse themselves in creative pursuits. Shelves brim with inspiration, embodying the essence of Hobbycraft.

Hobbycraft

Streamlining Hobbycraft’s customer journey, Onhold Studio has delivered tailored phone messaging for…

Blog Posts

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A man sits at an audio mixing desk in a recording studio while three people, one holding an electric guitar, stand and smile in the background.

How Much Does Audio Branding Cost?

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Monday 16th March 2026
Three musicians play string instruments in a dimly lit studio, with drums, speakers, and music stands in the background.

How Audio Branding Creates Consistent Sound for Festive Campaigns

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Friday 5th December 2025
A person in cosy clothing sits on a sofa holding a mobile with an incoming call from “Onhold Studio”; candles and autumn decorations are visible in the background.

The Cosy Side of Royalty Free Music

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Friday 31st October 2025

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0333 990 0009

info@onholdstudio.co.uk

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Shore Road
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CH41 1EL

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