Key Objectives

In 2020, Greenhous approached us looking to refresh their phone messaging across multiple departments. With several branches under their belt, they soon returned to refresh the messages for their other branches. They required consistent, high-quality messages that matched their professional brand image. Soon after, the urgency to deliver timely Covid-related messages became critical, as guidance evolved rapidly and customer expectations shifted.

Our Solution

We developed a tailored Audio Branding Script detailing messaging each Greenhous branch, ensuring messages felt unified while allowing for bespoke content across departments. Our streamlined production process and fast turnaround meant urgent Covid updates were delivered promptly, keeping customers informed in line with changing regulations.

Results

What began as a single-branch project quickly scaled. In the five years since our initial collaboration, Greenhous has placed 31 orders with us, with the most recent message produced just three weeks ago. We now support 7 departments across 5 different branches, becoming a trusted partner in their customer communication strategy.

Testimonial 

Ryan E - IT Manager 

"We've worked with Onhold Studio for many years now, and they've consistently delivered high-quality messaging solutions that meet our needs."

Elevate Your Customer Experience

Ready to elevate your customer experience? From captivating on hold messages to dynamic audio for videos, podcasts and more, we create sound that engages, informs and enhances your brand. Contact us today to make every moment with your audience count.