How Audio Branding Creates Consistent Sound for Festive Campaigns
- Friday 5th December 2025
- Tom Harrison
- Audio Branding
It’s early December and the streets are frosted with the first hints of winter. Everywhere you go there is a soundtrack to the season. A café near the corner spills cinnamon-scented jazz into the street. A local boutique has strung up twinkling lights and the tinkling chime above the door blends with a playlist of festive classics. Even online a familiar brand voice pops up mid-scroll, warm and reassuring like an old jumper.
This is the power of consistent audio branding. December is the perfect time to see it in action. Brands are not just competing for attention they are competing for emotion. Sound, used across every touchpoint, can turn a passing interaction into a memory that lasts.
More Than Just Jingles
Most people think of festive campaigns as jingles, bells and the odd Santa voice. But audio branding is more than Christmas tunes. It is about creating a sound that carries through every experience a customer has with a brand.
Imagine a shopper stepping into a store. The music is familiar, the announcements use the same friendly tone as ads and online videos, and even the checkout chime feels like part of the brand’s orchestra. That coherence is not accidental. Every note, pause and inflection says “this is the brand you know and trust.”
Consistency matters online too. The voice in a social video, the hold music on a phone call, the notifications from an app, all form one audio ecosystem. If something feels off, the brand experience fractures, even in small ways.
Multi-Touchpoint Magic
December is a busy month. Consumers are bombarded with messages from emails, social media, apps, stores and ads. Consistent sound can cut through the noise.
Take Clara, a regular customer. She scrolls through Instagram at lunch and hears a snippet of a festive campaign, the same voice and musical motif she knows from before. Later she walks past a shop and hears the motif extended and layered with instruments. That evening she calls customer service and the hold music is the same melody played on piano. Clara recognises the brand, feels it and remembers it.
This is the essence of multi-touchpoint audio branding, translating the same identity across different media without losing coherence. Each touchpoint has limits. Social videos are short, in-store music loops, hold music must be calming yet engaging. But the overall sound identity stays the same.
Why December Matters
Humans respond to sound in a deeply emotional way. A chord can trigger nostalgia, a voice can convey trust, a rhythm can spark excitement. December heightens those emotions and short attention spans make sound even more powerful.
Audio branding embeds a brand into memory. Seasonal campaigns often rely on visual cues, twinkling lights, snowflakes, colour palettes, but without consistent audio the experience can feel hollow. The sonic thread ties the festive narrative together.
A good audio brand does not shout, it whispers, hums and resonates. Familiarity breeds loyalty. Hearing a sonic identity across multiple touchpoints creates a subconscious link: “I know this brand, I feel comfortable with this brand, I will choose this brand.”
Making It Work
Brands can make this work by focusing on three core elements: voice, music and sonic cues. These need to adapt to different channels but remain recognisable.
- Voice: Pick a tone that reflects the brand values, warm, playful or authoritative, and use it across ads, social media, apps and phone interactions.
- Music: Create motifs that work for short clips, in-store loops and long-form content. Variations on a theme keep it interesting without losing recognition.
- Sonic cues: Notification sounds, app alerts and point-of-sale chimes are subtle but reinforce recognition. They make the brand part of daily life.
Consistency doesn't mean repetition. A Christmas campaign can be playful, a Black Friday notification urgent, an app alert calm, all while sounding like the same brand.
A December to Remember
December is the chance to create an immersive experience. Multi-touchpoint audio can turn a fleeting interaction into a memory. It is not just jingles or festive tracks, it is a sonic signature that resonates, reassures and delights across every channel.
From the corner café spilling jazz onto frosted pavements, to digital ads mid-scroll, to hold music that turns waiting into anticipation, sound is everywhere. When it is consistent, designed and applied thoughtfully, it becomes more than noise. It becomes the heartbeat of a brand.
Brands that invest in multi-touchpoint audio this season won't just be heard, they'll be felt. And that's a gift that lasts long after December is over.
About us and this blog
Onhold Studio has been developing custom on hold audio messages for almost two decades! We specialise in audio marketing for both VoIP and conventional telephone systems. Our team can handle every step of the process for you, whether you need music or on hold messaging, call menu options, or out-of-hours audio messages.





