Hotels and Lodgings

Tailored audio solutions for the hospitality industry.

Hear sample music on hold audio files created for some of our many hotels and lodgings customers below. Our typical on hold files typically have a runtime of approximately 2-3 minutes and comprise of 4-6 marketing messages. We can also provide bespoke quotations for audio files longer than 3 minutes.

Market Your Venue Dining Options Online Bookings Keep Callers On Hold Extended Call Times

Market Your Venue

Reassure callers on hold by highlighting your hotel's unique amenities, on-site dining, event spaces and other standout services.

Dining Options

Have available suites or catering facilities? Let your callers on hold know – it's the perfect time to promote what sets your hotel apart.

Online Bookings

Got online reservations, a website or social media updates? Keep your callers informed while they wait – and make it easy for them to connect.

Keep Callers On Hold

Got a pool, spa or rooftop bar? Tempt your callers on hold with a taste of what’s waiting for them when they arrive.

Extended Call Times

On hold messages are perfect for companies with extended hold times. We can provide audio with a runtime of 30 seconds right the way up to 3 hours.

Whether you want to highlight your luxury suites, showcase spa packages, promote seasonal offers or share dining experiences – we create fully tailored on-hold messages that reflect your brand. It’s a collaborative service that blends your in-depth knowledge of your property with our expertise in audio messaging.

We’ve been consistently impressed by Onhold Studio’s speed and reliability. Whenever we need a new audio message, the turnaround is quick and the quality is spot on. Their efficiency makes them a trusted partner for our communications.
Krunal P
Director
We have partnered with Onhold Studio for several years, utilising their services across multiple brands within our hospitality portfolio. Their team consistently offers valuable insight and delivers high-quality audio that enhances the guest experience—something our clientele truly appreciates.
Oushan D
Director

A Simple Three Step Process

Getting started with Onhold Studio is simple, see how our three-step process works.

Discovery Call or Email & Proposal

We will give you a call (or email if specified) so that we can learn more about your company and provide you with a customised proposal that is tailored to your specific needs.

Script Creation
& Script Approval

Our scriptwriting team will create the ideal messages to promote your company. You select your voiceover and music track from our extensive library, before approving the script.

Audio Production
& Audio Approval

Our studio team will record your messages and mix them with the music of your choice. Your audio files will be formatted and ready to be loaded into your phone system.

Hotels & Lodgings Customers

Holiday Inn
Logo of voco, an IHG Hotel, in grey text on a transparent background.
Radisson Hotels logo in grey text with an abstract RH symbol on the left.
Logo featuring the words Away Resorts in green cursive against a grey background.
Courtyard
Hotel Indigo
See More Customers

Various File Formats for System Compatibility

Onhold Studio can provide downloads that include the following file formats:

  • CCITT a-Law (wav) - 8bit, 8kHz mono
  • CCITT u-Law (wav) - 8bit, 8kHz mono
  • MP3 192 kbps mono
  • WAV, mono, 8bit, 8kHz mono
  • WAV, mono, 16bit, 8kHz mono
  • WAV, mono, 16bit, 44kHz mono

We can provide the full quality WAV file so you can convert to any other format.

Systems We Work With

This is a non-exhaustive representation of the systems we work with.

Got Questions?

We have worked with thousands of customers all over the world. So we've pretty much heard every question imaginable. We are only a phone call away, so call us on 0333 990 0009 and will gladly answer any questions.