Using the OHS Support Centre save companies the burden of hiring staff members saving additional costs such as salaries, pension contributions, and associated costs. Avoid the stress of dealing with staff shortages.
Enabling your staff to concentrate on their strengths and assist in the growth of your business.
Professional staff able to manage more calls, deal with more enquiries, doing what they do best and have been trained for!
Fixed costs, more cost effective than employing staff, utilise in busy periods, switch on or off as needed. Use for campaigns, handling busy times or unsociable hours.
Why should you consider OHS Support Centre to handle your valued caller’s enquiries:
Please find an example of a typical call, handled by OHS, below:
All of your callers are greeted by a professionally recording welcome message, assuring them they have called the correct company.
Your call will be answered promptly by one of our operatives, talking to your customers using a provided script and a positive demeanor.
Your callers will hear a professional marketing message advertising your services, or directing them to more information while they wait.
One of operatives will take a message and contact information which will be emailed, or text, across to you to respond to at an appropriate time.