Staff overwhelmed with directing calls to different departments?

To ensure every call is as efficient as possible, your business phone system needs to be professional and useful to callers—without breaking the bank.

Provide a consistent experience to your callers. Even if you do have a dedicated receptionist, the call could still go to voicemail.

Completeley bespoke; as many submenu options as you require.

Increases general staff productivity and efficiency since calls are routed right where they need to go.

Fill in this form to get a custom call menu options quote.

We're rated 4.9 on Google Reviews

A great opportunity to get a message over to your customers whilst they are waiting for you to handle their call. I have worked with OnHold Studio for years, they are always willing to help, accommodating, pro active and offer a first call service.

Jill Nicholson, Gordale Garden and Home Centre

Tell Callers Useful Information

A welcome message automatically greets everybody who gives you a call. A warm, professional and welcoming introduction can be exactly the first steps taken towards a productive relationship with a caller, or even a business deal.

Advantages of Welcome Greetings

Instantly create a positive and professional atmosphere for the caller. Convey the right sort of mood and get your relations off to the perfect start. Adding On Hold Music or Call Menu Options make for a perfect accompaniment.

Speed of Service

When it comes to serving customers, we know that every aspect of their experience counts. Having a welcome message imediatley informs callers they've called the right business or organisation.

Straight to the Point

One thing that is guaranteed to drive your callers nuts is a long-winded welcome greeting that plays for a full minute before it even starts to ring. Get straight to the point and get them connected.

Keep Callers Informed

If you know your employees take a little while to answer calls due to call volume, it is a good idea to tell your callers that they're going to be added to a queue or there may be a short wait.